Privacy Policy

1. Introduction

At MKcreatioz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, placing orders, or interacting with us.

By using our website or services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information:

• Name, email, phone number, shipping and billing address
• Payment details (processed securely through third-party payment providers)

Order Information:

• Products purchased, quantity, and customisation details

Technical Data:

• IP address, browser type, device information, pages visited on our website

3. How We Use Your Information

Your information is used for:

• Processing and fulfilling your orders
• Communicating order updates and delivery information
• Providing customer support
• Improving our website and services
• Sending promotions, offers, and product updates (only if you have opted in)

4. Sharing of Information

We do not sell, trade, or rent your personal information. Your information may only be shared with:

• Courier companies (for shipping purposes)
• Payment service providers (for transaction processing)
• Legal authorities, if required by law

5. Data Security

We take appropriate technical, administrative, and physical measures to protect your personal information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies or similar tracking technologies to:

• Improve user experience
• Analyze website traffic
• Display personalised content

You can disable cookies in your browser settings, but some features of the website may not function properly if cookies are blocked.

7. Children's Privacy

MKcreatioz does not knowingly collect personal information from children under the age of 13. If we learn that information from a child under 13 has been collected without parental consent, it will be deleted immediately.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your data (except when retention is required for legal or transactional purposes)

To exercise these rights, contact us at the email below.

9. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this page with the revised "Last Updated" date. Your continued use of our website after changes indicates your acceptance of the new policy.